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Cards at Zing

Frequently Asked Questions

There is not a limit on PIN transactions. However, there is a $2 fee for each PIN transaction after the first 10 made per month. See our rates and fee schedule.

To request a new card, please send us a secure message in your online or mobile banking account, call us at 303-573-1170, or visit any of our branch locations.

Understanding your account and your spending habits best prevents overdraft fees. Plus, some accounts, like our Clear Card, don’t allow you to overdraw. You could also consider an overdraft line of credit (with approved credit), which can be a great way to avoid fees and pay bills. Call us, come to a branch, or contact us in mobile/online banking with any questions.

Contact for lost or stolen cards:

303-573-1170
Monday through Friday
8:00 a.m. – 5:30 p.m.

After Hours:

888-241-2510 (Toll Free Reporting Lost/Stolen Cards within the US)
909-941-1398 (Collect Calls Reporting Lost/Stolen cards outside the US)

Our Secured Credit Card is backed up by your savings account⁠—that’s why it doesn’t require any existing credit to open. Here’s how it works:

  1. You set aside funds in a special savings account.
  2. The money you set aside determines your credit limit. So if you set aside $500, you’ll have a $500 credit limit.
  3. You make monthly payments, just like any other credit card.
  4. You build (or repair) your credit. Your on-time payments count towards your positive payment history, just like a regular credit card.
Cards Disclosures

*All loans are subject to credit approval and income verification. Must perform a balance transfer of $2,500 or more to qualify to receive $100 incentive. Offer not available on refinances of Zing Credit Union’s own loans. Must perform balance transfer by 9/16/2022 to qualify. $100 incentive will be deposited to the member’s share account within 30 days of qualifying balance transfer. $100 incentive subject to taxation.

**APR is Annual Percentage Rate. All loans are subject to credit approval.

Visa Credit Card Disclosure & Agreement