Amy Zing

What kind of information should I not share with Amy?

Amy may ask for your account number and the last four digits of your Social...

Read More

Is it safe to talk to Amy about my account?

Yes. Amy follows Zing’s strict security protocols to keep your information safe.

Read More

Can I use Amy on weekends or after hours?

Yes. Amy is available to help with support outside of regular business hours.

Read More

Can I still speak with a live person if I want to?

Yes. If you’d prefer, you can ask to speak with a live agent during business...

Read More

Will Amy replace customer service reps?

No, Amy isn’t a replacement for our live agents. She was created to give members...

Read More

What portion of my member number needs to be entered?

When prompted, please enter your full member number. Example: If your member number is 0000999999,...

Read More

How do I find my member number?

If you’re already a member, you can find your member number in online or mobile...

Read More

How do I use Amy Zing?

You can use Amy by calling our main number at 303-573-1170 and selecting Option 1...

Read More