Contact Us
How can we help you?
Find A Branch or ATM
5,600 Branches and 30,000 fee-free ATMs nationwide
Access your money wherever, whenever.
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Yes. We are open to serve our members. For branch hours and locations, please visit our branches and ATMs page.
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Yes. Please follow all signage and instructions upon your arrival to a branch. Together we can help reduce the spread of the coronavirus.
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Save money with member exclusive insurance.
Are you spending more than you should on insurance? Zing’s TruStage Insurance includes many insurance options that could save you money. Discover how much you could save on auto, property, life, AD&D, or even medical insurance by requesting a quote below.
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You may make up to 25 internal transfers per day with a daily limit of $50,000, and a $25,000 limit per transaction.
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You may make up to 5 external transfers per day with a limit of $2,500 per day.
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There is not a standard credit check. However, we do utilize multiple systems and reports to ensure we can identify our members and provide them the best service.
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$510 per day, but individual ATM machines may have lesser limits.
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As a member of Zing Credit Union, you can visit any CO-OP ATM surcharge-free. Find an ATM near you.
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You may change your PIN in person at our Acoma, Andrews and Federal locations. You may also have a new secure PIN mailed to you.
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First, so happy you want to join us! Joining Zing is more than an account – you become an owner of your cooperative financial institution. Your deposit dollars go directly into loans for others in your community. You’re joining something special. Second, you may start opening your membership by completing our online application, or by visiting any branch location. To finish opening your membership you will need to provide two forms of identification. One form of identification required is a government issued ID. A secondary ID can be a credit or debit card, student ID, or social security card. A $5 deposit is also required to open your required Share Savings account. This $5 represents your ownership of the credit union as a member.
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Zing participates in the CO-OP Shared Branch Network, which means that our members can go to over 5,000 Shared Branch locations nationwide for basic account services like, deposits, withdrawals, and transfers.
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Yes! We are a proud participant in the CO-OP Shared Branch Network and CO-OP ATM Network!
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You may file a dispute by visiting our dispute page, and completing the correct dispute form.
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You can expect to receive provisional credit by the 5th business day after filing a dispute unless we determine no error occurred before then, or additional information is needed from you to process the dispute. Disputes may take up to 90 days to resolve. You will receive a letter when your dispute has received provisional credit, final credit, if it has been denied, or if additional information is needed.
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Yes, you will receive a notice stating your account will go dormant approximately 60 days prior to the dormancy date. However, we prefer your account never go dormant and that you stick around as an active member for decades like over a third of our membership.
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Your direct deposit will be posted no later than 9am of the effective date of the deposit. The effective date of the deposit is controlled by your employer.
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If you are already a member, you can find your member number within your online or mobile banking account. If you are new to Zing Credit Union, please give us a call at 303-573-1170, or visit any branch location.
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Yes. We do redeem savings bonds.
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No, we do not. However, you can now purchase them online directly from the US Treasury.
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303-573-1170 or toll-free at 877-293-6328.
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No, we do not.
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No, we do not.
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Please visit our branches and ATMs page.
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Please visit our branches and ATMs page.
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First, so happy you want to join us! Joining Zing is more than an account – you become an owner of your cooperative financial institution. Your deposit dollars go directly into loans for others in your community. You’re joining something special. Second, you may start opening your membership by completing our online application, or by visiting any branch location. To finish opening your membership you will need to provide two forms of identification. One form of identification required is a government issued ID. A secondary ID can be a credit or debit card, student ID, or social security card. A $5 deposit is also required to open your required Share Savings account. This $5 represents your ownership of the credit union as a member.
To become a member of Zing, you must live or work in Denver, Adams, Arapahoe, or Denver County. You may also become a member if you are a family member of a current member, or are a member of the GoWest Foundation. Use promo code ZING to bypass the fee on the Friends of the Foundation form.
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First, so happy you want to join us! Joining Zing is more than an account – you become an owner of your cooperative financial institution. Your deposit dollars go directly into loans for others in your community. You’re joining something special. Second, you may start opening your membership by completing our online application, or by visiting any branch location. To finish opening your membership you will need to provide two forms of identification. One form of identification required is a government issued ID. A secondary ID can be a credit or debit card, student ID, or social security card. A $5 deposit is also required to open your required Share Savings account. This $5 represents your ownership of the credit union as a member.
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Yes, Zing Credit Union offers direct deposit. For more info, please visit our direct deposit page.
Call us
Phone:Â 303-573-1170
Toll-free:Â 877-293-6328
Card Help
Business Hours
303-573-1170
Monday through Friday
9:00am to 5:00pm
After Hours
1-800-453-4270 (Toll Free Reporting Lost/Stolen Cards within the US)
303-941-1398 (Collect Calls Reporting Lost/Stolen Cards outside the US)
Send Us a Message
TRUTH IN SAVINGS DISCLOSURE
Except as specifically described, the following disclosures apply to all the accounts.
- Rate Information. The dividend rate, or interest rate, and annual percentage yield on your accounts are set forth on the reverse side. The annual percentage yield is a percentage rate that reflects the total amount of dividends/interest to be paid on an account based on the dividend/interest rate and frequency of compounding for an annual period. For Certificates of Deposit and IRA Certificates of Deposit, the interest rate and annual percentage yield are fixed and will be in effect for the term of the account. The annual percentage yield is based on an assumption that interest will remain on deposit until maturity. A withdrawal will reduce earnings.
- Nature of Dividends. Dividends are paid from current income and available earnings after providing for the required reserves. The dividend rates and annual percentage yields are the prospective rates and yields that the Credit Union anticipates paying for the applicable dividend period.
- Compounding and Crediting. Interest and dividends will be compounded and credited as set forth on the reverse side. The dividend/interest period for each account is also set forth on our Rate and Fee Schedule. The dividend/interest period begins on the first calendar day of the period and ends on the last calendar day of the period.
- Balance Information. The minimum balance required to open each account is set forth. Interest is calculated by the daily balance method which applies a daily periodic rate to the principal in the account each day.
- Accrual of Dividends. Dividends will begin to accrue on cash deposits on the business day you make the deposit to your account. Dividends will begin to accrue on noncash deposits (checks) on the business day you make the deposit to your account. If you close your account before accrued dividends are credited, accrued dividends will not be paid.
- Account Limitations. The account limitations for each account are set forth in our Membership and Account Agreement
- Your account will mature on the maturity date set forth on your account receipt or renewal notice.
- Early Withdrawal Penalties. A penalty may be imposed if you withdraw any of the certificate funds before the maturity date or the renewal date, if this is a renewal account.
- Amount of Penalty. For Certificates of Deposit and IRA Certificates of Deposit the amount of the early withdrawal penalty for your account is 90 days’ interest for a term of 12 months or less, and 180 days’ interest for a term over 12 months.
- How the Penalty Works. The penalty is calculated as a forfeiture of part or all of the interest that have been earned on the account. This penalty applies to earned interest and principal.
- Renewal Policy. Certificate of Deposit accounts will automatically renew for another term upon maturity. You have a grace period of seven days in which to change or withdraw the funds without being charged an early withdrawal penalty.
- Exception to Early Withdrawal Penalties. At our option, we may redeem the account before maturity without imposing an early withdrawal penalty under the following circumstances:
- When an account owner dies
- or is determined legally incompetent by a court
- or other body of competent jurisdiction.
- Nontransferable / Nonnegotiable. Your account is nontransferable and nonnegotiable. The funds in your account may not be pledged to secure any obligation of an owner except obligations with the Credit Union.
- FEES FOR OVERDRAWN ACCOUNTS. Fees may be imposed on each check, draft item, ATM card withdrawal, debit card withdrawal, debit card point of purchase, preauthorized automatic debit, telephone initiated withdrawal or any other electronic withdrawal or transfer transaction that is drawn on an insufficient available account balance. The entire balance in your account may not be available for withdrawal, transfer or payment of a check, draft or item. You may consult the Funds Availability Policy for information regarding the availability of funds in your account. Fees for overdrawing your account may be imposed for each overdraft, item or transaction. If we have approved an overdraft protection limit for your account, such fees may reduce your approval limit. Please refer to the Rate and Fee Schedule for current fee information.
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You are leaving Zing Credit Union’s website. Zing does not control this site and is not responsible for the content, products, or services available on the linked site. The credit union does not represent the third party or the member, if the two enter a transaction. The privacy and security policies of this linked site may differ from our own.
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