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Forms & Disclosures

Forms

Fraud Dispute Form – Use this form if your debit or credit card has been used without your knowledge and/or with a merchant you’ve never done business with.

Cardholder Dispute Form – Use this form if you have made a recent transaction but something went wrong.  Examples: Charged the wrong amount, did not receive goods or services, or charged more than once.

ACH Dispute Form – Use this form for fraud or incorrect charges issued via ACH (done with routing and account number).

ATM Dispute Form – Use this form for issues with ATM transactions. Examples: Account was charged but cash did not dispense or the wrong amount was dispensed.

Direct Deposit Form

Payment Deferment Form

Fraud Alert Zing CU will NEVER call you and ask you for your online banking login information, MFA codes, or other personal information. Do not share this info.