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How long will it take to hear back about a dispute?

You can expect to receive provisional credit by the 5th business day after filing a dispute unless we determine no error occurred before then, or additional information is needed from you to process the dispute. Disputes may take up to 90 days to resolve. You will receive a letter when your dispute has received provisional credit, final credit, if it has been denied, or if additional information is needed.

Fraud Alert Zing CU will NEVER call you and ask you for your online banking login information, MFA codes, or other personal information. Do not share this info.