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Common Questions and Answers

  • All account owners must visit a branch location together to complete the relinquisment of rights.

  • To add a beneficiary to your account, complete the following steps:

    1. Complete our Beneficiary Form.
    2. Have it notarized
    3. Return to Zing Credit union by submitting it in person to any branch location, or by mailing it to: Zing Credit Union, 1075 Acoma St. Suite 100, Denver, CO 80204
  • You must speak with a live agent to complete the necessary paperwork.

  • The existing member must visit any branch location with the prospective joint owner.  The prospective joint owner must bring two forms of identification (a valid government issued photo ID and a secondary ID).

Protect yourself from fraud! Zing employees will never call and ask you to verify your card information, online banking credentials, or personal information.